We discussed career planning and issues of professionalism related to interpersonal work relationships.
- Identify at least 1 "tip" discussed as part of the lecture on career planning. Describe what this "tip" was and explain why it resonated with you. Also, if relevant, explain how you will incorporate this "tip" into your job search/interview process.
- You and your classmates are all about to embark on your first post-graduation career-oriented job search. How exciting! Most likely you all are feeling a bit anxious and could use a little pep talk. Please give your classmates one piece of advice and some words of encouragement as they embark on their post-graduation job search.
- During the talk on interpersonal work relationships, we engaged in a discussion about scenarios that commonly happen in the real-world workplace. Specifically, we talked about how you could navigate these tricky situations professionally. Now it's your turn to consider a tricky situation that may happen to you:
You have an office colleague whose desk is right next to yours (you do not have any sound barriers). For the past 2 days, your colleague has been making personal phone calls to family members because of a critical family issue that had to be resolved. Unfortunately, every time the phone calls have happened, they are loud, lengthy, and somewhat emotional. While your colleague does say to you "I'm so sorry about that- I've got to deal with this," your work is still significantly disrupted.
Question: What actions do you take that would help restore professionalism at your workplace and ensure work gets done but also being sympathetic to your colleague’s predicament?
PH 4960: Public Health Internship
Mandatory Zoom Meeting #4: Career Planning &
Professionalism Seminar: Interpersonal Work Relationships
Instructor: Dr. Kisler Pisca
Summer 2023
July 18th, 2023
1
Check-in
Career Planning and Next Steps after Graduation
Break
Interpersonal Work Relationships
Closing
Today’s Game Plan
2
We have about 3 weeks left in the semester!
Are you confident you will get 120 hours by the end of the semester?
You should have ~96 hours by the end of this week (12 hours/week x 8 weeks).
Strategize NOW about how you will complete your hours.
Have you mapped out all remaining hours?
Do you need to consult with your Site Supervisor?
Do you need to consult with me?
ACT NOW!!!
Check-In: Internship
You must have 120 hours completed by Friday, 8/4
Your final timesheet, Timesheet #2, is due by Friday, 8/4
Timesheets should not be cumulative
Submit via the same portal as Timesheet #1
If you need an extension through Finals Week, reach out to me ASAP!
Final timesheet with an extension will be due no later than the last day of FINALS WEEK- by 5 PM on 8/11. NO EXCEPTIONS.
Check-In: Timesheets
If you have overdue assignments or assignments you need to revise and resubmit, please do so ASAP.
Check your previously submitted assignments to see if any are ungraded; if so, they may have comments for a requested resubmission.
Again, there are no penalties for late submissions but don’t fall too far behind!
You will not receive credit in the course if you have an incomplete or missing assignment.
Check-In: Assignments
Remember, this course is Credit/No Credit only.
Satisfactory completion of all mandatory assignments and hours by the due date will earn you credit.
NO extensions or “incompletes” will be permitted except for exceptional, extenuating circumstances (subject to prior approval well in advance of finals week).
Check-In: Credit
6
This is *almost* YOU!
Woo hoo!!!
7
You are now graduating!
So, what’s next?!?
Find a career-oriented job!!!
What’s Next?!: Preparing for the “Real World”
8
Check out this GREAT resource posted on Canvas:
Berthold, Timothy. Foundations for Community Health Workers, John Wiley & Sons, Incorporated, 2016.
Specifically, check out Chapter 14: Professional Skills- Getting a Job, Keeping a Job, and Growing on the Job (pg. 51-72)
An Excellent Job Resource
9
Resume & Cover Letter
Update yours NOW!
Resume & Cover Letter
10
Resume & Cover Letter
Update yours NOW!
Sell yourself!
Capitalize on your internship, prior volunteer work, course work, skills from non-Public Health jobs and TAILOR both!
Resume & Cover Letter
11
Resume & Cover Letter
Update yours NOW!
Sell yourself!
Capitalize on your internship, prior volunteer work, course work, skills from non-Public Health jobs and TAILOR both!
A resume is about experience AND professionalism and attention to detail.
Resume & Cover Letter
12
Resume & Cover Letter
Update yours NOW!
Sell yourself!
Capitalize on your internship, prior volunteer work, course work, skills from non-Public Health jobs and TAILOR both!
A resume is about experience AND professionalism and attention to detail.
GET HELP!
Career Center (!!!)
Employed friends/Alumni
Site Supervisor
Resume & Cover Letter
13
Searching for a Job
Capitalize on current resources and assets
Your Site Supervisor, co-interns, PHSA, PH SOAR, faculty, friends, etc.
The Job Search
14
PH SOAR
(Public Health Student Opportunities & Alumni Resources)
Get the latest public health news, announcements, & opportunities!
PH SOAR provides a one-stop-shop for public health:
Events at Cal State LA and within the broader community,
Job, internship, and fellowship announcements,
Volunteer opportunities, and
Departmental news and announcements!
Bookmark PH SOAR: https://bit.ly/CalStateLAPHSOAR
Submit content to PH SOAR: [email protected]
We hope you will regularly explore PH SOAR!
Searching for a Job
Capitalize on current resources and assets
Your Site Supervisor, co-interns, PHSA, PH SOAR, faculty, friends, etc.
Check many sources for job postings, such as:
Job Search Websites (i.e., Idealist, Glassdoor, Indeed, LinkedIn, Monster, Career Builder)
Organization websites (i.e., Kaiser, APLA, American Red Cross, UCLA)
LA County HR (sign-up for regular postings), Kaiser system
Many others!
The Job Search
16
Searching for a Job
Capitalize on current resources and assets
Your Site Supervisor, co-interns, PHSA, PH SOAR, faculty, friends, etc.
Check many sources for job postings, such as:
Job Search Websites (i.e., Idealist, Glassdoor, Indeed, LinkedIn, Monster, Career Builder)
Organization websites (i.e., Kaiser, APLA, American Red Cross, UCLA)
LA County HR (sign-up for regular postings), Kaiser system
Many others!
Be consistent! Set a schedule such as every T/Th.
The Job Search
17
Searching for a Job
Capitalize on current resources and assets
Your Site Supervisor, co-interns, PHSA, PH SOAR, faculty, friends, etc.
Check many sources for job postings, such as:
Job Search Websites (i.e., Idealist, Glassdoor, Indeed, LinkedIn, Monster, Career Builder)
Organization websites (i.e., Kaiser, APLA, American Red Cross, UCLA)
LA County HR (sign-up for regular postings), Kaiser system
Many others!
Be consistent! Set a schedule such as every T/Th.
Get broad & creative (i.e., expand horizons for job titles/duties)
The Job Search
18
Searching for a Job
Capitalize on current resources and assets
Your Site Supervisor, co-interns, PHSA, PH SOAR, faculty, friends, etc.
Check many sources for job postings, such as:
Job Search Websites (i.e., Idealist, Glassdoor, Indeed, LinkedIn, Monster, Career Builder)
Organization websites (i.e., Kaiser, APLA, American Red Cross, UCLA)
LA County HR (sign-up for regular postings), Kaiser system
Many others!
Be consistent! Set a schedule such as every T/Th.
Get broad & creative (i.e., expand horizons for job titles/duties)
Start NOW! Start NOW! START NOW!
The Job Search
19
Searching for a Job
Don’t be intimidated- apply everywhere (within reason)!
But take each application seriously. (TAILOR!!!)
The Job Search
20
Searching for a Job
Don’t be intimidated- apply everywhere (within reason)!
But take each application seriously. (TAILOR!!!)
Once you have applied, give the organization at least 1 week before you follow-up.
Send a professional email confirming receipt of your application and requesting a timeline for the hiring process (unless stated elsewhere).
Persistence + follow-up = good, but don’t be annoying.
The Job Search
21
Before your Interview
Practice! With yourself. With friends. With professionals.
Do your research on the organization, position, interviewers, etc.
Confirm address and parking or Zoom information ahead of time.
If in-person, maybe even drive to location prior to interview.
If on Zoom, make sure your Zoom is updated, headset has batteries, camera works, etc.
If interviewing in-person, do not wear scents.
Have list of references ready.
Arrive or be prepared to login early. (PLAN AHEAD!)
Dress professionally but appropriately.
Turn OFF your cell phone.
Interviewing
22
During & After your Interview
BREATHE.
Take your time answering questions.
Jot down notes during the interview (i.e., summary of questions, possible responses).
Ask a few pre-prepared thoughtful, engaging questions at the end (i.e., about the work culture, what the interviewers like about the job, etc.)
Send a “thank you” email or card within 24-48 hours.
Interviewing
23
Realities of the Job Search Process
COVID-19 and other current PH issues may not be so bad for PH jobs.
But you will probably get rejected (many, many times), and that’s normal and OK.
Often, it’s truly not about you, but about the “fit” for the position. So don’t take it personally.
LOTS of competition during a time of economic loss. But opportunities are constantly changing!
Every interview IS an opportunity!
The right fit WILL come along- just be persistent, focused, and optimistic!
The Job Search: What to Expect
24
YOU
25
The 41 Best Resume Templates Ever
https://www.themuse.com/advice/the-41-best-resume-templates-ever
Your Step-by-Step Guide to Making the Perfect Resume (With Examples!)
https://www.themuse.com/advice/how-to-make-a-resume-examples
Four Cover Letter Examples That’ll Make Writing Yours Way Easier
https://www.themuse.com/advice/cover-letter-examples-every-type-job-seeker
Resources: Resume & Cover Letter
(Use as guides but don’t plagiarize!)
26
LinkedIn Learning Highlights: Finding a Job and Managing Your Career
Become a Successful Job Hunter
https://www.linkedin.com/learning/paths/become-a-successful-job-hunter
Rock your LinkedIn Profile
https://www.linkedin.com/learning/rock-your-linkedin-profile/
Resources: LinkedIn Learning
(Use your Cal State LA login)
27
LinkedIn Learning is only free as long as you are a student.
You will only have access to the free LinkedIn Learning resources as long as you have a valid MyCalStateLA ID. So, make the most of the remaining time you have as a student!
Once you graduate, you have rights as an alumnus.
Become a member of the Alumni Association (it’s free!). You will gain access to various resources (discounts, free campus parking 2x sem., etc.) and networking opportunities: http://www.calstatela.edu/alumni
Don’t forget the Career Center.
Alumni will always have access to the Career Center resources. So, sign up now to continue receiving notifications and job postings:
https://www.calstatela.edu/careercenter
IMPORTANT! IMPORTANT! IMPORTANT!
28
Assignment H: Career Reflection
Step 1: Find 1 job posting related to public health that interests you.
Step 2: Write down the URL for that job posting.
Step 3: Write a 1,000-word reflection in response to the 4 prompts.
The purpose of this assignment is to think about your future professional self, and to identify the values that are important to you when you embark on your professional journey.
Due: 8/4
Write everything in your own words.
Be thoughtful and honest with yourself.
Do not copy the text of the job posting.
Do not plagiarize.
29
Please take a 5-minute break!
Professionalism
INTERPERSONAL WORK RELATIONSHIPS!
Thanks to Professor Athena Foong for creating this AWESOME presentation!
31
Starting a new job
Moving on to a different job
Working at your job
Here’s the typical life cycle of professionals: starting a new job, working at your job, and moving on to a different job. While the first and third things are just as important, today’s focus will be on the things you do while you are working at your job.
32
Starting a new job
How you start off at a new job can really help establish your own professional goals and set the tone of your relationship with your colleagues.
How you start off at a new job can really help establish your own professional goals and set the tone of your relationship with your colleagues.
33
Your first Day at your new Job
Have a good attitude (Wake up early, eat breakfast, listen to positive music)
Have an elevator pitch to introduce yourself (Who you are, what’s your school/work history, what you’ll be doing at this new job, why you decided to change jobs)
Dress appropriately
Plan your commute & arrive early (or log on early if telecommuting)
Get organized (Be ready with pens, notepads, laptops)
Come prepared for anything (No orientation? Start work right away? Anything can happen!)
Listen carefully & observe others (Turn off your cell phone to avoid distractions; take notes when others are talking; try and remember names)
Ask well-timed questions (Think carefully about what you need to ask, be specific with your questions, write down your questions)
Eat lunch with your colleagues (Get to know your colleagues!)
Say goodbye and thank everyone when you leave for the day
#1 A good attitude will set yourself up for a good day. The more comfortable and happier you are when you arrive at work, the better impression you will make
#2 Have an elevator pitch to introduce yourself – be clear about who you are; do not be evasive or secretive
#3 I’ve given 2 links here, but there are lots of resources (Google! YouTube!) to teach yourself how to dress professionally
#4 You do NOT want to be late to your job – figure out the commute, parking situation, etc.
#5 Bring your own materials/laptops on the first day just in case they are not ready to give you office supplies and computer yet
#6 Don’t assume day 1 is automatically orientation.
Sources:
Tips for Your First Day of Work | Indeed.com
10 Tips for Successfully Navigating Your First Day at a New Job | Indeed.com
How to Succeed in Your New Job: The First Week, Month and 90 Days | Indeed.com
34
Working at your job
We spend a significant portion of our day at work.
Therefore, we should actively find ways to let our work be a positive & meaningful experience.
35
Workplaces are made up of people… So how do you get along with people at work? How should you interact with your colleagues? What is appropriate workplace behavior?
36
Let’s consider some real scenarios!
Scenario #1
This past weekend your work colleague Daria saw two colleagues at a restaurant out of town. She noticed that those two exhibited rather inappropriate behavior to the extent that Daria suspects they might be having an affair. On Monday, Daria comes up to you at the office and says, “You won’t believe what I saw this weekend!” You say, “What?” and Daria replies “Well, I saw Tom and Susan getting all cozy at that fancy restaurant down by Malibu!”
What do you say to your colleague Daria in response to what she just said? Why do you respond this way?
Reflection question #1: What happens if you choose not to engage in gossip with Daria?
Reflection question #2: What happens if you decide to gossip with Daria?
Scenario #2
You are a new employee in your department. There’s a brainstorming meeting and everyone is asked for ideas on a project. You have a good idea but you are too shy to speak up. You are insecure about whether your idea is a good one. After the meeting, you privately tell a colleague your idea. A week later during the next meeting, that colleague presents your idea as their own without crediting you, and everybody loves it!
What do you now do to ensure you receive the credit you deserve on the idea you proposed?
Reflection question #1: How do you overcome your insecurities about speaking up due to imposter syndrome?
Reflection question #2: What happens if you continue not to speak up?
What constitutes professional
workplace behavior?
“Professional behavior is a form of etiquette in the workplace that is linked primarily to respectful and courteous conduct.”
Source: https://www.katieroberts.com.au/career-advice-blog/12-professional-behaviour-tips/
40
Your workplace behavior matters.
41
Interpersonal Communication (Including communicating with your colleagues, communicating with your supervisor, and communicating in tricky situations) https://www.linkedin.com/learning/interpersonal-communication
Watch this!
42
Communication skills everyone should know:
How to make requests effectively
How to interpret nonverbal cues (body language)
How to manage expectations
How to ask the right questions
When to listen and when to speak
How to consider cultural differences
How to handle an interruption
How to respond to critical feedback
43
You don’t work alone. Therefore, interpersonal communication is crucial at the workplace!
Communication skills can absolutely be learned and honed…
… it's something that anyone can learn and practice.
https://www.linkedin.com/learning/interpersonal-communication
44
How do you send the right signal through emails? How do get your digital message across without misunderstandings?
45
A colleague sent you this email…
From: Your colleague
To: You
Subject: Conference call with clients
Hi!
For our conference call next week, can I confirm whether Tuesday or Wednesday works better for your schedule?
46
…and you sent them this reply
From: You
To: Your colleagu