1) When was the agency founded? What was its mission? Has its mission changed over the years since its founding? If so, why?
2) Indicate the agency's funding sources. Are any funds mandated, and by what legislative authority?
3) What choices have been made in regards to the following:
personnel – who staffs the agency? service – who are the agency's clients? Is this consistent with the mission of the agency? what cultures, races and ethnicities do the clients come from? Does the agency provide any multicultural services? What are these? purpose – why does the agency exist today?
4) How have the agency's budget, its services and clientele changed over the last five years? In other words, how have changes in the funding base changed the target population, the mix of staff, and agency clientele?