RWH
topic : effectively managing behavioral health /mental health illness in a medical surgical unit
Now that you have explored where and how healthcare services are provided to the under/uninsured homeless population in your community, consider yourself a part of the leadership structure of the largest healthcare system in your community.
You are tasked with developing a strategic plan for the healthcare system to develop a comprehensive program to address the needs of the under/uninsured homeless population in your community.
The first stage of the strategic planning process includes defining the vision and mission statements that support the initiative.
Additionally, an operational analysis that includes administrative, financial, legal, and clinical activities required to support the new healthcare service needs to be completed.
A template that encompasses these essential first elements of a strategic plan and flowchart template are provided below in the Assignment Resources section to aid you as you start the strategic planning process.
Activities to Achieve Goals Resources to Support Activities
Tracking Progression toward Achievement of Goals
Evaluating Achievement of Identified Metrics/Measures
How we get to where we are wanting to go.
Timeframes for Implementation of Activities
Where we want to go.
Operational Analysis
Strategic Directions (3) Goals (2 per each direction)
Who and where we are presently.
Mission
Vision
Strategic Planning
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Operational Analysis Review Form |
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Administrative Information |
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New Healthcare Program |
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Agency Sponsor for this New Healthcare Program |
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Date of Sponsor’s Operational Analysis |
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2. Vision Statement The strategic plan for this new healthcare service aims to further the following organizational vision: |
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3. Mission Statement The mission of ________________________ is to: |
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4. Program Description Provide a brief summary of the planned new healthcare program and a description of the business processes it supports. |
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5. Customer Satisfaction |
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5a. Identify the end-users of the investment in this new healthcare program. |
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5b. Briefly describe the process used to assess end-user/customer satisfaction (i.e., decreased ED usage, improve primary care access, satisfaction surveys, etc.) |
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6. Strategic Goals |
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6a. How does the investment in this new healthcare program support to the Organization’s strategic goals? |
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6b. How could this investment be combined with others to better meet the Organization’s strategic goals? |
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6c. Discuss any potential risks associated with this new healthcare program. |
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7. Financial Performance |
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7a. Discuss any budgetary constraints/issues associated with this new healthcare program and how they will be managed. |
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7b. What is the potential for unexpected costs, cost savings, or cost avoidance? |
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8. Technological Considerations |
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8a. Identify if the Organization explored technological alternative methods for achieving the same mission needs that could be met by launching the new healthcare program. |
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8b. Identify and briefly describe planning that may be required related to system upgrade or system re-engineering required to support this new healthcare program. |
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9. Operational Analysis Discuss availability, reliability, and maintainability for each component. |
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9a. Administrative support |
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9b. Financial support |
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9c. Legal consideration |
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9d. Clinical activities |
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10. Policy Examination (examining for evidence of structural discrimination) |
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10a. Administrative Policy |
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10b. Financial Policy |
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10c. Legal Policy |
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10d. Clinical Policy |
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