Scenario
You work as a service desk manager in the IT department at Packages Plus Delivery (PPD). The Human Resources manager at PPD has asked your department to develop a section for the company handbook that addresses a number of concerns that have been shared by employees. These concerns focus on the perceived invasiveness of technology used throughout your company, such as employee badges, sign-in requirements for computers and building entrances, GPS systems on all delivery vehicles, and monitoring of the wellness program.
Many employees are struggling with misconceptions about the internet of things (IoT) and artificial intelligence(AI). They feel as if they are being watched and monitored all of the time. Employees do not understand the role that IoT and AI plays in the daily aspects of their work and the company as a whole. The HR manager would like you to create this section of the handbook to emphasize the importance of the use of IoT and AI in improving business strategy and continuing to effectively meet the needs of customers, employees, and the business as a whole.
Directions
You will be creating a 3–5 page section of an employee handbook for Packages Plus Delivery. Your section may include any images, graphics, or tables that can be used to clarify or convey information. If you use resources to support your claims, provide proper APA citations.
The handbook section must include the following topics:
Internet of Things:
- Provide examples of IoT devices or technology that is used in workplaces by individuals as well as organizations.
- You can discuss why and how these technologies are being used in the workplace.
- Explain how the use of IoT impacts a business and its employees.
- Consider both positive and negative aspects.
Artificial Intelligence:
- Provide examples of how AI can be used in workplaces by individuals as well as organizations.
- You can discuss why and how AI is being used in the workplace.
- Describe the impact AI can have on business strategies.
- You can discuss why and how the increased use of AI impacts the workforce of an organization.
- Explain how IoT data is used by AI.
- Explain security and societal concerns associated with AI.
What to Submit
To complete this project, you must submit the following:
Section of an Employee Handbook (3–5 pages)
- Your section may include any images, graphics, or tables that can be used to clarify or convey information.
- You must include appropriate citations for your sources.
- The handbook section must include all of the topics listed in the directions.
Employee Handbook
Part 1
Organizational Policies and Practices
Section 5
Information Technology:
The Internet of Things and Artificial Intelligence
Part 1, Section 5
Information Technology: The Internet of Things and Artificial Intelligence
At Packages Plus Delivery, we rely on the following information technologies to support our business strategy and daily operations:
Employee badges
Sign-in requirements for every computer
Sign-in requirements for building entrances
GPS systems on all delivery vehicles
The Employee Wellness Program
Additional technologies that are currently being developed by our IT staff
These technologies involve artificial intelligence and the internet of things. This section of your employee handbook addresses the uses of IoT and AI in the workplace, the impact of IoT and AI on a business organization, the correlations between IoT and AI, and the security and societal implications of AI.
The Internet of Things
In the Workplace
<Insert your own text here. You can include images and graphics. Change the section length as needed. >
Business Strategy
<Insert your own text here. You can include images and graphics. Change the section length as needed. >
Artificial Intelligence
In the Workplace
<Insert your own text here. You can include images and graphics. Change the section length as needed. >
Business Strategy
<Insert your own text here. You can include images and graphics. Change the section length as needed. >
IoT Data and AI
<Insert your own text here. You can include images and graphics. Change the section length as needed. >
Societal Implications
<Insert your own text here. You can include images and graphics. Change the section length as needed. >
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