Week 10 Assignment – Capstone
Overview
In this assignment, you are to use the same corporation you selected for the assignments in Weeks 3, 6, and 8. You will prepare an executive-level PowerPoint presentation that could be delivered to the board of directors.This assignment requires the use of three or more quality resources, including your textbook. Use any or all of the following resources to conduct research on the chosen corporation:
- The corporation’s website.
- Public filings from the Securities and Exchange Commission's Filings & Forms page.
- Strayer University's online databases.
- The Nexis Uni database.
- Other credible sources, such as the corporation's annual report, will often provide insights that other resources may not include.
- It is expected that you will use your textbook as a resource for this assignment.
Instructions:
- Review the scoring guide (rubric) in the course guide before starting the assignment.
- Download and save the Capstone Project Template [PPTX].
- Use the template to Develop an 8-12 slide PowerPoint presentation with speaker notes and appropriate graphics. This presentation should be prepared for the board of directors of the corporation and is based only on your assignments from Weeks 3, 6, and 8, and the following:
Step 1: Create a SWOT analysis for the company to determine its major strengths, weaknesses, opportunities, and threats.Step 2: Based on the SWOT analysis, outline a strategy for the company to capitalize on its strengths and opportunities, and minimize its weaknesses and threats.Step 3: Discuss the various levels and types of strategies the firm may use to maximize its competitiveness and profitability.Step 4: Outline a communications plan the company could use to make the strategies you recommend above known to all stakeholders.Step 5: Assess efforts by the corporation to be a responsible (ethical) corporate citizen and the impact on the corporation's bottom line. Provide specific examples to support your response.
Week 8 Business-Level and Corporate-Level Strategies
Student’s Full Name
Strayer University
BUS499 Business Administration Capstone
Professor’s Name
Date
Apple is a multinational technology corporation leading in the manufacturing and selling computers, software, online services, and consumer electronics. Apple is currently the world's most influential business in terms of luxury brands and improvement of user requirements. The company operates with high standards, which connect to a reliable business improvement process. The process of purchasing raw materials is crucial in promoting productivity in the company's business direction. Improving knowledge of the company's business direction is a critical process to facilitate daily operational methods. It is imperative to gain knowledge from data sources connected to Apple's operations. All these methods are valid in enhancing effective development in the company's outreach.
Business-Level Strategies
For Apple to attain long-term success, it requires the business-level strategy of focused differentiation since it includes narrow market segments and distinctiveness (Hitt, 2020, p. 117). A focused differentiation strategy allows a business to handle value chain activities by supporting competitive operations that increase overall sales since more customer areas will be served using existing resources (Hitt, 2020, p. 128). The strategy allows the firm involved to focus on a narrow industry segment and then ensure it robustly serves it so that there will be profitable operations for the entire area. Apple's provision of various products is feasible for the focused differentiation strategy since it can narrow down to a market segment that is not fully involved in its products.
Focus strategies target a particular buyer group and offer them specific product lines if the products are presented in a particular geographical area (Hitt, 2020, pp. 127-128). Example products offered by Apple include AirPods, MacBook Air, HomePods, iPhone, Apple TV, iPad, and Apple Watch Series, which are user-friendly machines, simple to use, learn, and addictive (Delventhal, 2022). They have achieved this because of creative thinking engineers and researchers. Long-term success is thus guaranteed when it directly researches areas where consumers do not purchase all of their products so that advertising operations can get performed in such areas. Expansion into new geographical areas is a focused strategy that promotes better performance for Apple as a technology company that sets it up for success compared to other companies.
A proposal to connect to a focused differentiation strategy is a flexible manufacturing system whereby Apple can integrate human, physical, and information resources which collaboratively work to ensure the company develops products for clients (Hitt, 2020, pp. 131-132). Compared to the competition, apple products are unique in quality and design, with features and styles that are in perfect condition. The increase in Apple's market share occurs in connection to its manufacturing process of using cheap labor and then assembling the parts to develop a final product in a feasible process (Liu et al., 2023). A competitive structure is developed in the company since it can adhere to industry standards and continue serving various clients.
Corporate-Level Strategies
Apple can attain long-term success by integrating diversification of its value-creating influences as its corporate-level strategy since the technique will be beneficial in promoting advanced market operations (Hitt, 2020, p. 195). The strategy includes economies of space, market power, and financial economics as critical tenets required to promote more advanced market performance (Hitt, 2020, p. 195). Apple can use the strategies as a unique value proposition process to support market expectations. Diversification of workers is a crucial method of the value proposition process, which can increase market power as the involved stakeholders promote new ideas. Improving corporate performance at the company will be possible by ensuring all manufacturing processes are closely connected to expected market performance. While working with existent market needs, it is possible to enhance performance after cohesively increasing consumer satisfaction with the products sold by Apple.
The strategy of financial economics is possible by restructuring assets so that existing resources can be used to serve external market needs (Hitt, 2020, p. 187). Apple can keep its marketing and products simple by constantly advertising products so that advanced needs can be attained. The advantage of Apple products is that they have a special price that is simple to use, and they know how to target their customers through home appliances in subscriptions and app downloads like AirPods and Apple Music (Delventhal, 2022). The unique value proposition is the best for Apple because they avoid price wars and have a beautiful design that works right. Apple knows their value and is not afraid to price them. Multipoint competition is the best proposal for the diversification of Apple as it competes with other products in similar geographic areas (Hitt, 2020, p. 182). Market power can be attained when involved businesses adhere to competitive environment considerations, which is imperative to ensure the business remains competitive.
Competitive Environment Analysis
At the moment, Apple's most significant competitor is Samsung in manufacturing phone products (Investopedia, 2022). The company has diversified its market structure by offering many types of products whose interconnection with market needs produces reliable performance. Samsung’s corporate-level strategy has been cost leadership and differentiation for a long time (Lee, 2017). Comparison with the one chosen for Apple in this discussion reveals that Apple will gain more sales due to introducing new markets. Offering products to narrow markets will be possible and beneficial for long-term success.
Competitive Environment Conclusion
Apple's competitive structure analysis indicates that it is the most preferred technology company in the world due to its advertising strategies and sale of products globally (Yie et al., 2021). As this status is required to increase, Apple must cohesively handle its corporate strategy, supply chain, and advertising methods so that clients' needs will always be met. The factors that affect Apple's future are Aggressive competition by Amazon, Samsung, and Microsoft products. Apple has expanded into big new markets like online payments, health, and identity in marketing products and marketing perspective (Leswing, 2021). In addition, users are comfortable with the features that deal with sensitive topics or data, such as health or finances (Leswing, 2021). Improvement of reliability when managing Apple's gadgets and then allowing them to integrate customer expectations are practical considerations that promote better market performance.
Imitations involving firms that compete based on low prices and trade disputes, especially between China and U.S. Apple, should develop more straightforward and unique by having physical function keys than a touch bar and products that can be easily accessible worldwide at a fair price. Apple should sue all the companies that have imitated their brands and develop an app system that shows if the product is originally theirs or an imitation; Apple should try not to get caught up with the trade dispute between countries so that their sales could go worldwide they should also target their fan groups more to sell there updated products. Developing new and unique features is a suitable consideration to ensure Apple's operations are not eliminated by upcoming technology firms whose uniqueness promotes their differentiation. Market volatility is common in current days due to the increase in the competitive landscape. Thus, there is a need for Apple to ensure its products' uniqueness remains deeply connected to market operations (Hitt, 2020, p. 7). Promotion of more profitable lines of business is the best technique for Apple to remain relevant regardless of its expensive products.
Market Cycles
Slow-cycle markets are the ones in which the corporation's competitive processes are protected from imitation for a long time. In contrast, fast-cycle markets are the ones where their competitive methods are not protected from imitation (Hitt, 2020, pp. 159-161). Apple's existent success can differ if it continues operating in the slow-cycle market since its existent sales have promoted its large market share. Apple's unique products need not be imitated so that its success will always be maintained.
Sources
1. Delventhal, S. (2022). Apple's 5 Most Profitable Lines of Business. https://www.investopedia.com/apple-s-5-most-profitable-lines-of-business-4684130.
2. Investopedia. (2022). Who Are Apple's Main Competitors in Tech? https://www.investopedia.com/ask/answers/120314/who-are-apples-aapl-main-competitors.asp.
3. Lee, T. B. (2017). The Corporate Strategy Office has been key to Samsung's success. Now it's shutting down. https://www.vox.com/new-money/2017/2/28/14760540/samsung-corporate-strategy-office.
4. Leswing, K. (2021). Apple is turning privacy into a business advantage, not just a marketing slogan. https://www.cnbc.com/2021/06/07/apple-is-turning-privacy-into-a-business-advantage.html.
5. Liu, T., Liu, X., Men, Y., & Zhang, X. (2023). Research on global supply chain model of multinational corporations based on Global Production Network Theory–apple corporation as an example. Highlights in Business, Economics and Management, pp. 8, 271–277. DOI: 10.54097/hbem.v8i.7219.
6. Michael A. Hitt. (2020). Strategic Management: Concepts and Cases: Competitiveness and Globalization. 13th ed. Cengage Learning.
7. Yie, C. E., Zhi, C. E., & Ping, N. T. S. (2021). A Critical Analysis of Internal and External Environment: Case Study of Apple Inc. Journal of International Business and Management, 4(10), 01-14.
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Week 6 External and Internal Environments
Student’s Full Name
Strayer University
BUS499 Business Administration Capstone
Professor’s Name
Date
Introduction
The industry that has been selected for this given analysis happens to be information technology, in addition, the chosen firm is Apple, Inc. Basically, it is known to be a multinational corporation leading in the manufacturing as well as the selling of computers, consumer electronics, software plus online services. In addition, Apple is also the second largest firm within the IT industry courtesy of their revenue. In the year 2013, their brand was identified to be the most valuable brand globally. The main of this paper is analyzing internal as well as external environment of Apple, Inc. alongside generating recommendations that pertain to the future strategy of the firm.
General Environment
Basically, the overall environment in which the firm operates in tends to be shaped through various dimensions of the society. Normally, there happens to be seven major segments of the firm’s general environment. These include; economic, socio-cultural, demographic, physical, global, technological in addition to political/legal. It is very challenging for the general environment to get influenced by enterprises, nevertheless, it has an impact that is quite powerful on industries as well as the firms that operate within them. When it comes to the Apple firm, the general environment segment that is known for having the largest impact on its operations as well as strategy is the technological segment.
Naturally, this particular technological segment has quite an extensive impact on the Apple’s business in addition to its IT sphere. This is a segment pertaining to the activities in addition to institutions that are linked to technology, innovations, new discoveries as well as technological changes in general (Paam, et.al, 2019). Typically, the IT industry is one that emerged as a result of technological segment advancement. In addition, it continuously has a rapid expansion because of the creation of the technologies that are new. At the moment, fast technological growth plus replacement of the old technologies are jointly driving the growth of the Apple firm alongside intensifying competition within the industry. Advanced technologies of developing hardware and software, emergence of new technologies that are wireless and the growth of cloud services – all are changes that are utilized by Apple in developing as well as marketing their new products.
Five Forces of Competition
With the external environment, the second component to get analyzed happens to be the industry environment as well as competition within the industry. The environment may get evaluated utilizing the five forces of competition model. These particular forces include: suppliers bargaining power, threat of new entrants, rivalry amidst competing companies, buyers bargaining power and threat of substitute products. In relation to the information technology industry and the Apple firm, the most crucial force happens to be rivalry among the competing firms.
Apple was able to successfully overcome other competitors through use of innovations in addition to a brand management that was effective (Cheng, et.al, 2021).The firm decided to position it’s brands as products that are exceptional which helped to outperform competition regarding product design plus performance. In addition, the firm ended up introducing novel features which were not available in the competing products. Actually, the capacity of the Apple firm to have itself distinguished amidst competitors is among its major competencies.
Future Improvements
Competitive rivalry within the IT sphere is one that is greatly increasing as more hardware leaders begin to manufacture their laptops, tablets, players as well as smartphones among others. Apple is capable of addressing this particular competition force through further driving innovation as well as having their products differentiated (Lu, et.al, 2023). Apple is considered to be a high-quality brand offering technology that is cutting-edge at a premium price. As a result, it would be of great benefit to the company if it adds features that are new into their products, have new versions of their commodities introduced as well as have innovation fostered so as to retain the industry leadership.
Greatest External Threat
There tends to be different external threats that influence Apple, Inc. The key threat is rapid technological growth plus change, this means there is a possibility of the firm being set aside by a competitor known to invent a novel technology. In case strong competitors such as Samsung end up inventing technologies and have them marketed, the market position of Apple may get affected to a significant extent (Tien, 2019). In an attempt to retain market leadership, Apple firm is supposed to introduce new products as well as acquire or develop their new technologies. Due to this, Apple is supposed to pursue its own innovations, in addition, it is supposed to monitor the latest advancements then acquire technologies that are promising.
Greatest Opportunity
The most promising opportunity for Apple is basically the iTV launch. Though the company provides TV services, the general TV infrastructure is one known for lacking sophistication as well as alignment with the general Apple ecosystem (Tien, 2019).The TV audience is basically huge plus the launching of advanced interactive TV gadget that is compatible with different Apple devices will end up increasing the popularity and the revenue of the company.
Strengths
For purposes that are strategic, it is of great importance to take into account the manner in which Apple may take advantage of its major strengths as well as how it is able to tackle its most crucial weaknesses. First and foremost, the firm is able to combine various strengths like the top innovator status plus its self-reinforcing ecosystem into attracting additional clients and having them attached to the firm’s ecosystem (Hiremath & Gupta, 2022). Expanding the firm into different niches, like television plus smart gadgets enables the company to enjoy the attention of new clients. After purchasing the Apple gadgets, they get to enjoy the value associated with the ecosystem. Through this strategy, Apple is able to tackle its weaknesses like declining market share alongside the declining gross margin. Additionally, Apple may create new software products plus online services to improve consumer loyalty plus appreciation as well as integrate present clients further into their ecosystem.
Weaknesses
Apple is supposed to take into consideration tackling its high prices weakness. While its known that premium prices are basically a part of their brand image, it is also obvious that having these prices lowered might as well impact the brand value as well as the profits. However, these high prices may end up preventing the consumers from purchasing the Apple commodities (Hiremath & Gupta, 2022). It is recommendable that Apple gets to adjust its own marketing strategy so as to offer two methods of getting products at prices that are discounted. These include; loyalty programs for the clients already existing plus different drawings and contests for the clients who are new. Through this, Apple will continue fueling the interest to its devices then have the existing clients rewarded for their own loyalty. Adapting this strategy, will enable Apple to address its high prices weakness.
Sources
1. Cheng, L. C., Chen, K., Lee, M. C., & Li, K. M. (2021). User-Defined SWOT analysis–A change mining perspective on user-generated content. Information Processing & Management, 58(5), 102613. https://www.sciencedirect.com/science/article/pii/S0306457321001096
2. Hiremath, N., & Gupta, N. (2022). Marketing Strategies used by Apple to Increase Customer Base. International Journal of Innovative Science and Research Technology, 7(7). https://ijisrt.com/assets/upload/files/IJISRT22JUL940.pdf
3. Lu, W. M., Kweh, Q. L., Ting, I. W. K., & Ren, C. (2023). How does stakeholder engagement through environmental, social, and governance affect eco‐efficiency and profitability efficiency? Zooming into Apple Inc.’s counterparts. Business Strategy and the Environment, 32(1), 587-601. https://onlinelibrary.wiley.com/doi/abs/10.1002/bse.3162
4. Paam, P., Berretta, R., Heydar, M., & García-Flores, R. (2019). The impact of inventory management on economic and environmental sustainability in the apple industry. Computers and Electronics in Agriculture, 163, 104848. https://www.sciencedirect.com/science/article/pii/S0168169918315060
5. Tien, N. H. (2019). International distribution policy comparative analysis between samsung and apple. International journal of research in marketing management and sales, 2020(1), 2. https://www.researchgate.net/profile/Nguyen-Tien-32/publication/338719419_International_distribution_policy_comparative_analysis_between_samsung_and_apple/links/63b014d1c3c99660ebbad865/International-distribution-policy-comparative-analysis-between-samsung-and-apple.pdf
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Running Head: GLOBALIZATION 1
GLOBALIZATION 4
Apple Corporation
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Institution
Professor
Course
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Question one
Apple has been ranked to be on the lead within the computer industry for the previous several years on the Forbes list. It is well known for being an American multinational technology firm. It designs, develops plus sells various technology services and products that have brought change globally. Globalization as well as technology has had an impact on the firm in so many different ways. Their total global revenue was $233 billion during the September 2015 fiscal year. Basically, Apple gets to maintain over 476 retail stores globally. It is still expanding its products and services aggressively globally. Additionally, it has the online Apple as well as iTunes stores alongside more than a million Apple products that are actively utilized globally.
Due to the firm’s expansion, it brings lots of job opportunities. The firm has employed more than 115,000 permanent workers. It greatly helps in stimulating the economy internationally. Technology alongside globalization has enabled Apple bring significant change in the world. The ten products that have brought success to the company by overall assets comprise of; iPad, Macintosh computes, iPod, Touch technology, OS X operating system, iPhone, Touch technology, App Store, iBeacons an Apple TV and Autodiscovery networking. Apple firm still invents the future with innovative products plus technology that is user-faced. This gets to define the market continuously (Nyamekye & Tul, 2020).
Question two
Apple has a great opportunity to enhance their revenues utilizing the industrial organization plus resource based model. Utilizing the economic theory belonging to industrial organization model, the organization can continue being successful while earn returns that are above average. Apple’s leadership team understands the strategy formulation, general industry, competitive surrounding, assets plus skills, implementation of strategy and the superior return enabling them to maximize their returns while still growing. With the resource-based model, it considers resources as a key to superior performance of the organization. It involves availing the resources to offer a competitive edge that is sustainable. Through continuous research plus development attempts to develop innovative technology, application services and products, this will end up enhancing their brand loyalty. Being ahead of their competitors enables them to be on the lead in the market. Apple is established in the market as No.1 in technology. Apple’s marketing plus advertising strategies have ended up increasing demand plus awareness for their technology and products globally (Yie, et.al, 2021).
Question three
The firm’s mission and vision statement are perceived to be Apple’s success base in being among the most valuable corporations internationally. The vision statement that Time Cook introduced, is one that details the firm’s comprehensive and extensive approach for continuous success, emphasis on strategy, market selection, innovation, design, product development, company direction as well as organizational culture. The vision statement places emphasis on how the company strongly believes in being nothing but just the best, the firm believes in making significant contributions to the markets alongside believing to be the best innovators in the world among others. Their main aim is ensuring that they are just the best in the industry.
The mission statement of Apple is designing Macs, the best personal computers globally, alongside OS X, iWork, iLife plus professional software. The company is known for leading the digital music revolution with its iTunes and iPods online store. Additionally, the company has its mobile phone reinvented with their revolutionary App store and iPhone. In addition, it gets to define the future of computing devices and mobile media with iPad. Basically, it is not extensively detailed in nature as compared to the vision statement. Therefore, it might be improved through widening its chosen scope to comprise of details related to the different business segments that Apple has. It gets to list the present products plus technology that the company offers without any reference to innovation, consumer satisfaction, market leadership as well as the organizational culture (Yeganeh, 2019).
Question four
Apple has been able to satisfy their stakeholders through satisfaction of imposed demands. Stakeholders greatly impact the company in relation to sales revenue and consumer perception. Basically, Apple is known to have a high performance when it comes to addressing their corporate social responsibility through ensuring the stakeholders interests are satisfied. Their stakeholders are:
Consumers – they have the priority of been the top stakeholders whenever the firm devises the corporate social responsibility strategies. It consists of individuals and institutional buyers of the firm’s products. Having their interests satisfied continues to be the helm of Apple’s corporate social responsibility attempts (Paam, et.al, 2019).
Employees – these are ranked as the second-priority stakeholders since their core interest is ensuring workers are well compensated and their careers are developed. Maintaining the happiness of the employees increases their morale which helps to motivate them in creating innovative technology at the same time develop products that are profitable. Service technicians, software developers, corporate plus retail personnel and research and design engineers are very important in Apple’s success.
Investors – they are the main stakeholders plus determinants within financing research developments plus new business. They have interest in maximizing their investment returns. Apple is known to have a very strong financial position due to it being among the most profitable firms globally. Additionally, it maintains profit margins that are high. This is an excellent financial performance that satisfies the investors interests.
Distributors and suppliers employees – they are considered accountable for the quality components plus essential parts in making the innovative product ensuring the success of Apple. The company maintains high ethical standards of employment, appropriate compensation and job security within their chain of supply.
Music Industry – the firm’s executives have to a great extent courted the music industry since iTunes tends to bring in a huge part of its revenues. They are continuously bringing in new artists plus songs to iTunes on a daily basis to provide consumers with the desired user-faced technology (Hollebeek, et.al, 2023).
Therefore, the strategic management as well as competitiveness of the firm determines its success in future. My believe is that if the firm continues creating new plus innovative products plus services at the same have their market share increased, they will continue having a competitive edge and an increased brand loyalty. Basically, the new user-faced technology has a high demand and individuals are internationally looking for how to increase productivity. If Apple continues finding new market inefficiencies that need exploitation and invent applications plus products to have the same inefficiencies addressed, they continue leading in software and technology. The firm should make sure it continues adhering to the main goals of their known vision statement as well as continue being focused so that they can continue leading and also sustain their competitive edge.
References
Hollebeek, L. D., Kumar, V., Srivastava, R. K., & Clark, M. K. (2023). Moving the stakeholder journey forward. Journal of the Academy of Marketing Science, 51(1), 23-49.
Nyamekye, R., & Tul, S. I. (2020). THE POSITIVE AND NEGATIVE INFLUENCE OF GLOBALIZATION ON THE ACTIVITIES OF INTERNATIONAL BUSINESS (BASED ON APPLE INC.).
Paam, P., Berretta, R., Heydar, M., & García-Flores, R. (2019). The impact of inventory management on economic and environmental sustainability in the apple industry. Computers and Electronics in Agriculture, 163, 104848.
Yie, C. E., Zhi, C. E., & Ping, N. T. S. (2021). A Critical Analysis of Internal and External Environment: Case Study of Apple Inc. Journal of International Business and Management, 4(10), 01-14.
Yeganeh, H. (2019). A critical examination of the social impacts of large multinational corporations in the age of globalization. Critical perspectives on international business, 16(3), 193-208.
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