1. What is involved in consulting team members to establish a common understanding of team purpose, roles, responsibilities and accountabilities in accordance with organisational goals, plans and objectives? We would expect to see details on the team charter as part of your response.
2. What needs to be considered when developing performance plans to establish expected outcomes, outputs, key performance indicators (KPIs) and goals for work team?
3. How do you support team members in meeting expected performance outcomes? Please ensure you include use of a) positive coaching, b) use of praise, c) bonding and d) performance plan.
4. As a leader, you need to develop strategies to ensure team members have input into planning, decision making and operational aspects of their work team. What are some key elements you will need to consider?
5. Develop policies and procedures to ensure team members take responsibility for own work and assist others to undertake required roles and responsibilities.
6. How do you go about providing feedback to team members to encourage, value and reward individual and team efforts, and contributions?
7. When the issues, concerns and problems are identified by team members, how do you develop processes and ensure that they are recognised and addressed?
8. How do you encourage team members and individuals to participate in and to take responsibility for team activities, including communication processes?
9. As a leader you need to support the team in identifying and resolving work performance problems. What do you need to consider?
10. How do you ensure own contribution to work team serves as a role model for others and enhances the organisation’s image for all stakeholders?
11. Establish and maintain open communication processes with all stakeholders
12. What sort of information do you need to communicate from line manager / management to the team?
13. What unresolved issues, concerns and problems raised by team members and follow-up with line manager/management and other relevant stakeholders, do you need to communicate?
14. How do you evaluate and take necessary corrective action regarding unresolved issues, concerns and problems raised by internal or external stakeholders?
