supply chain project and need support to help me learn.
يوجد هذا المقال ويوجد تحته أربعة عناوين. أريد أن أكتب البحث من هذا المقال في كل عنوان على أن لا يقل كل عنوان عن 150 كلمة ولا يزيد عن 160 كلمة.
Requirements:
SCM 132 CRM
Project
Provide your project in 500-600 words [ea. box 1.25 marks]
The story of RATIO Specialty Company began at the hands of ambitious Saudi youth in the city of Al-Ahsa. The beginning was a mini sandwich restaurant project Ratio brand was established in 2018 (Ratio is a brand specializing in the coffee industry in Saudi Arabia founded in 2018). It offers multiple varieties of delicious sweets and sandwiches. And the company developed in specialized coffee to be the pioneers of premium quality coffee in the Kingdom. After this success, the Ratio brand expanded to cover 45 branches all over the Kingdom. Following up on the customers desire, a restaurant specializing in breakfast Morning? was opened in 2021.
The goal of the company has been determined as to contribute to the realization of the Kingdoms Vision 2030, contribute and develop in raising the efficiency of the individual and society, maximize profit and reducing waste, adhering to social responsibility and environmental sustainability, constantly satisfying the customers, leading locally and competing globally, providing distinguished and innovative products and services.?
Question: As Customer Service Manager of RATIO Specialty Company what has to be done (considering four segments at the table below) in order to develop and improve customer relations and satisfaction.