Key Performance Indicators tell you where a business is, and where it is going. These items measure quantifiable tasks and can help set goals to meet targets. https://www.cascade.app/blog/

 

Thomas

1.  Average Length of Stay in Each Department Based on Diagnosis/Ailment.

This data could be studied to see the reasons behind the average length of stay and if anything could be done to shorten it. This KPI is more distinct/very specific, which would reduce the skew for a hospital’s overall average length of stay, for the average stay usually groups every patient together, regardless of ailment or condition, which could be very misleading.

2.  Average Number of Patients In Each Department Compared to Staffing

This data could show if the staff is being burned out/overworked, potential reasons behind length of stay times and reasons behind the patient satisfaction scores. It could help indicate factors effecting the overall quality of care for each department.

3.  Average Surgery Success Rates Per Procedure

This could allow organizations to see the procedures that have high and low success rates, which could allow them to further investigate potential reasons for lower success rates and come up with ways to improve them. 

 

 

 

 

 

Jenny

BED OCCUPANCY RATE

The bed occupancy rate shows how many hospital beds are being used at any given moment. Bed occupancy is a good sign of a hospital’s ability to treat patients in a safe and effective way. So, the number of people sleeping in a bed is a great KPI for measuring operational and capacity goals.

 

STAFF-TO-PATIENT RATIO

This indicator shows how many people are working in a hospital at a certain time to take care of patients. This KPI may need different ratios for different times, like the morning shift vs. the night shift, so it should be broken up in a way that makes sense. The ratio of staff to patients is a good way to measure business goals that aim to improve the quality of care for patients and make the workforce more stable. A higher ratio of staff to patients means that there are more people who can treat and care for patients.

 

AVERAGE HOSPITAL STAY

This KPI measures how long, on average, people stay in the hospital. This metric is very helpful, but it covers a wide range of things. Using the average hospital stay as a single KPI to track all of the different types of stays in your facility won’t be very helpful. Most of the time, a person who has major surgery will have to stay in the hospital longer than someone who had their tonsils removed. Instead, this KPI should be broken up and used for each kind of stay. After looking at the results and figuring out what they mean, medical facilities will be able to set a target length of stay for each category.

 

Resource – https://www.cascade.app/blog/healthcare-kpis

 

 

 

 

Angela

Provide 3 KPIs that can be monitored with data.  How are these KPIs useful to a healthcare organization? 

Average hospital stay – Using this data alone will not be helpful unless categorized by event.  Having a baby LOS will definitely be different than LOS for brain surgery/recovery.  With knowledge of all groupings for LOS a target length can be created. 

Staff-to-patient ratio – It reveals staff availability for patient care at any given time.  Depending on time of day, day of week, holidays, and time of year that ratio should be adjusted. It helps elevate patient care and staff satisfaction.  The higher the ratio means happier staff and patients.    

Claims denial rate – Checks the efficiency of revenue cycle of a hospital.  A decreased rate means the hospital takes more time for patient care rather than paperwork

Team, C. (n.d.). Healthcare KPIs – 12 KPIs You Should Be Tracking.  https://www.cascade.app/blog/healthcare-kpis Links to an external site.

 

Lisa

In any healthcare organization, improving the quality of healthcare services is a critical management area. When patients visit their health centers to get healthcare services, including treatments, they always expect that they will get high-quality healthcare services to satisfy their needs. To achieve high-quality healthcare services, there is a need to have strong key performance indicators that provide measurable and quantifiable factors showing healthcare organization goals to help improve healthcare performance and operational efficiency. KPIs in a healthcare organization that can be monitored with data include Bed occupancy rate, staff-to-patient ratio, and average patient wait time (Cascade Team, 2022). Those data-driven KPIs aim to improve the efficiency and effectiveness of hospital operations management and the quality of healthcare services offered to patients.  The bed occupancy rate is a data-driven KPI aimed at identifying the number of hospital beds in use at any time. This KPI indicates how the head; of there organization can offer practical and safe treatments to its patients as it measures the facility’s capacity needs. Once the performance and capacity goals have been defined and tracked, doctors can assess whether additional beds and space are required, depending on the results of the KPIs (Calzon, 2022). Staff to patients ratio is another excellent healthcare organization KPI as it seeks the data on the available staff resources to offer patients healthcare services in a given period. It becomes more effective if it is not generalized but is made objective and indifferent for morning and night shifts. It improves the task force’s sustainability while improving the quality of patient care (Cascade Team, 2022). The healthcare organization aims to achieve an optimum staff-to-patient ratio to facilitate smooth and effective operation in the treatment of patients. The last KPI is average patient wait time which is a great KPI aiming at tracking capacity management and the operation objectives on patient satisfaction. Knowing how long it typically takes a patient to wait, from entering a hospital or clinic to having a doctor examine them, is required to calculate their waiting time.

 

 

References.

Calzon B., (2022). How To Improve Your Facility Management With Healthcare Reports.  https://www.datapine.com/blog/healthcare-report-benefits-and-examples/ Links to an external site.       

Cascade Team, (2022). Healthcare KPIs – 12 KPIs You Should Be Tracking.  https://www.cascade.app/blog/healthcare-kpis Links to an external site.

USEFUL NOTES FOR:

Key Performance Indicators tell you where a business is, and where it is going. These items measure quantifiable tasks and can help set goals to meet targets. https://www.cascade.app/blog/healthcare-kpis https://www.datapine.com/blog/healthcare-report-benefits-and-examples/ 1. Provide KPIs that can be monitored with data.

Introduction

Healthcare organizations define KPIs to suit their own needs. Take time to find the right KPI for you.

Related KPIs include staff turnover, staff attendance, patient retention, and patient satisfaction.

Staff turnover, staff attendance, patient retention and patient satisfaction are all important metrics to consider when monitoring your business’s performance.

Turnover rates indicate how many employees have left the company in a given time period. If a company has high turnover rates (for example, 50% or more), then it may be difficult for them to retain new staff members because there aren’t enough experienced workers around who can help guide new hires through their first few weeks or months at work.

Absenteeism rates tell you how many people were not working on-site during any given point in time—whether that means being away from their desks due to illness or vacationing away from home while still connected via phone line/WiFi connection.* Patient retention is another important KPI measure which represents how well patients stick with treatment plans over time after being prescribed medicine by doctors treating them directly; this metric closely correlates with how effective treatments are at reducing pain levels associated with certain types of conditions such as arthritis pain relief medications.”

Efficiency-related KPIs include the average number of patients treated per hour, and the average time it takes to admit a patient.

Efficiency-related KPIs include the average number of patients treated per hour, and the average time it takes to admit a patient. These measures help you determine how efficiently your facility is operating.

Average Number of Patients Treated Per Hour: This metric tells you how many patients each hour your facility can take care of. If you are seeing more than 200 patients per day, this is a good indicator that there may be room for improvement in your overall efficiency. If you’re only seeing 100 or less patients each day, then maybe things aren’t as efficient as they could be!

Financial indicators might include revenue per visit.

Revenue per visit is one of the most important KPIs in healthcare. It measures how much money your practice earns from each patient visit, and it’s a good indicator of whether you’re making enough money to cover costs. The number can also be broken down by procedure or appointment type, which helps you see where the most profitable areas are within your business model.

Revenue per patient is another useful metric to track that shows how much revenue an individual patient brings in during his or her lifetime with your clinic or hospital (or whatever). This helps identify trends over time because it compares performance against previous years’ results rather than just today’s numbers alone—which might not tell us everything we need to know about our financial health overall.”

Healthcare organizations define KPIs to suit their own needs. Take time to find the right KPI for you.

Healthcare organizations define KPIs to suit their own needs. Take time to find the right KPI for you.

Provide KPIs that can be monitored with data. It may be useful to measure the following:

Cost per patient visit (CPPV)

Cost per service (CPS)

Number of patients served by specific providers

If you have staff who are trained in collecting and analyzing data, they should be able to help you put together an effective set of performance indicators that will help improve efficiency and effectiveness within your organization!

Doing this will allow you to see if your business is meeting its targets and whether or not you are on track in achieving your goals.

What are KPIs?

KPIs are key performance indicators, or measures of progress. They can be used to gauge the success of a business, its mission and goals, or even just an individual employee’s performance. In healthcare, there are many different types of KPIs that you can use as a way to track how well your organization is doing its work – here are some examples:

Patient satisfaction surveys (e.g., Satisfaction Factor)

Staff retention rates (e.g., Employee turnover)

Length of stay in hospital services (e.g., Length-of-stay)

Conclusion

There are many ways to track data, but you need to find the right KPI for your business. If you don’t have a good idea of what KPIs are important for your organization, it may be helpful to consult with an expert who can help guide you in determining what type of data will give you the most accurate picture of where your business is headed.